Case Management Certification FAQ – Self Tracking matches training on file?

cm-certification-faqEach month we will review a most frequently asked question regarding the Case Management Certification.  Keep an eye out for these monthly reminders.  

Question:  I’ve been self-tracking but how do I know my training matches what is on file for me?

Answer: On a quarterly basis (January, April and July) a statement is sent to each employee that has submitted training for the current certification year (October 1 to September 30).  On this statement a summary of your total hours by each competency area, the number of hours still needed by competency area, your total self-study hours and a detailed account of submitted training will be included.  It is imperative that when you receive this statement you compare to your self-tracking and notify us of any errors.  While we do our best to check for errors; but, we are human and mistakes happen.

As always if you have additional questions you can visit the FAQ section or contact us at WUM Social Services.


REMINDER: WISP 2017 Security Training Due By 12/31

downloadJust a friendly reminder to all of our WISP users if you have not already done so be sure you have completed the 2017 WISP security training by December 31st in order to maintain your license in the WISP system.  

To access this training visit:  *New WISP Users in 2017 are exempt from this training*

This training is for staff who hold a license in the WISP (Wisconsin ServicePoint) system and DOES NOT apply to staff who are licensed ONLY in the SIMS ServicePoint System.  

For information on receiving credit for this training toward the 2018 Case Management Certification check out this post!

Territorial Pathway of Hope Achievement and Outstanding Awards

Annually, the Central Territory recognizes locations that are demonstrating excellence in the provision of services to Pathway of Hope families.  As part of this most recent round of awards the Wisconsin & Upper Michigan Division was thrilled to have the Fox Cities and Oshkosh Corps recognized.

Territorial Achievement Award – Fox Cities Corps

The Fox Cities Corps approaches each Pathway of Hope family as individuals and creates a service plan around their unique circumstances.  As a team they work collaboratively to ensure the needs of the family are met and the highest level of service is provided.

During 2017 the Fox Cities Corps enrolled 14 new families in Pathway of Hope and have had 4 families successful complete to date!  To best support these families in their endeavors the Fox Cities team has developed a network of community support they can call on to ensure the families’ needs are met.

Finally, the Corps’ Pastoral Care Team has put together welcome baskets for new Pathway of Hope families that include household products and information on how to engage with Corps activities or the Pastoral Care team.

Congratulations to the Fox Cities Corps!

Territorial Outstanding Award – Oshkosh Corps

The Oshkosh Corps works as a team to ensure the holistic needs of their Pathway of Hope families has been met. Sharing information about Corps programs and Pastoral Care services is a priority.  Their teamwork extends to the community where the Oshkosh Corps has also successfully engaged several community partners with Pathway of Hope through referral agreements, resources or additional supports to families being served through Pathway of Hope.

In 2017, the Oshkosh Corps has enrolled a record number of 21 families in Pathway of Hope and has had 11 families successful complete to date. In response to the needs of the families served the Oshkosh Corps launched a laundry card program for Pathway of Hope families that provides a resource to ensure the family has clean clothes for school, employment and other activities Additionally, this a support frees up resources allowing the family to meet other financial obligations while working on their goals.

Congratulations to the Oshkosh Corps!

November 2017 Information & Resource Roundup

Once a month we will roundup a variety of resources, news articles or items of interest we’ve come across that could be helpful in providing services, increasing staff knowledge and/or improving skills.  

Hotels get new state resources to fight human – October 20, 2017

Iowa Tries A New Domestic Violence Intervention: – October 21, 2017

How To Live An Inspired Life At WorkCaring Magazine – June 26, 2017

Protecting unauthorized immigrant mothers from deportation improves children’s mental health, study saysThe Washington Post – August 31, 2017

Resilience for Social Workers: How To Increase Flexibility, Energy and Engagement in the Face of ChallengeThe New Social Worker – Fall 2017

How Welfare’s Work Requirements Can Deepen And Prolong PovertyHuffington Post – August 3, 3017

Poverty in Wisconsin Declining:  Good News, Bad NewsPublic News Service – November 8, 2017

Gratitude as Focus, Frame and Fuel for Self-CareThe New Social Worker – Accessed November 2017

Formerly Incarcerated Individuals and the Challenges of Reentry – Social Work Today – November/December 2017 Issue

Have a resource or article to share? Leave in the comments or pass it on to and we’ll include it in next month’s roundup. 

2017 Divisional Pathway of Hope Recognition

Congratulations to the 2017 Divisional Pathway of Hope Recognition recipients!

Data Quality – Hancock, Iron Mountain, Ishpeming, Marquette, Eau Claire, Fond du Lac, Fox Cities, Green Bay, Janesville, Kenosha, La Crosse, Madison, Manitowoc, Marinette, Milwaukee West, Oshkosh, Racine, Sheboygan, Grace Place, Stevens Point, Waukesha, Wausau

All Hands on Deck – Racine

Pastoral Care Connections – Marquette

Promotion & Recruitment – Sheboygan

Outcomes – Fond du Lac, Fox Cities, Iron Mountain, Janesville, Madison, Oshkosh, Waukesha