NEW 2018 Case Management Certification Year Starts Today!

The Case Management Certification runs parallel to our fiscal year which means a new year starts today.  The 2018 Case Management Certification year will run from October 1, 2017 through September 30, 2017. This means all training must be participated in AND submitted during this time period. Review the information below for helpful reminders and tips or the new year!

  • SELF-TRACK – Download the Self-Tracking Form TODAY! You are responsible for self-tracking your hours and ensuring all competency area requirements have been met. We will send quarterly statements to help you confirm your records match ours but we are unable to send individual updates on demand due to the high volume. You will always be contacted if there is any issue with a submission.
  • SUBMIT RIGHT AWAY – Get in the habit of submitting your training as you participate rather than waiting for the end of the certification year and are scrambling to look for documentation and find its lost somewhere in your office (true story we’ve heard numerous times).  We cannot provide credit for training without documentation.
  • SELF-STUDY COURSES – Remember that only 50% of your required training hours can be from Self-Study Courses.  These are not intended to be your primary training mode but to help fill in gaps and allow you to receive credit for trainings you were unable to attend live. If you participate in more than 15 total hours of training a minimum of 7.5 of your total training hours must be live training.
  • LIVE TRAINING OPPORTUNITIES – Make sure you are planning accordingly to take advantage of live training opportunities.  The Wisconsin & Upper Michigan Division provides live training hours at the Divisional Social Services Conference (Oct 9-11, 2017) and through the monthly webinarsSafe From Harm, CPI, CPR/First Aid, WISP Training, etc also quality as live training hours.  Be on the lookout for great local opportunities as well! 
  • REVIEW THE FAQ – Take a moment to review the FAQ pages to ensure you are up to date on how the process works. If you still have questions once reviewing the FAQ information please reach out to us at

September 2017 Information & Resource Roundup

Once a month we will roundup a variety of resources, news articles or items of interest we’ve come across that could be helpful in providing services, increasing staff knowledge and/or improving skills.  

Escaping PovertyUS Partnership on Mobility from Poverty – May 18, 2017

How to Use Your Money Story to Improve Your Overall – August 9, 2016

The Powerful Pull of Opioids Leaves Many ‘Missing’ From the US – September 8, 2017

Milwaukee advances tiny homes plan for young adults leaving foster careMilwaukee Journal Sentinel – September 11, 2017

Engaging Men’s Voices In The Fight Against Domestic ViolenceCaring Magazine – August 31, 2017

More Than A Survivor: The Anti-Tracking Campaign That Tells The Real Stories of Survivors Ms. Magazine Blog – July 19, 2017

Commentary:  I watched my patients die of poverty for 40 years. It’s time for single-payer health care.Chicago Tribune – September 13, 2017

Have a resource or article to share? Leave in the comments or pass it on to and we’ll include it in next month’s roundup. 

Final Week To Submit Training!


Don’t forget FRIDAY SEPTEMBER 29th is the FINAL business day for any training to be submitted in order to receive credit for the 2017 Case Management Certification!  Training will be accepted through Saturday September 30th but since most locations are closed on Saturdays please plan accordingly to submit before the weekend.  

Please plan accordingly and submit any last minute training ASAP. Submissions received after September 30th WILL NOT be credited. The 2018 Case Management Certification year will start October 1st!

If you have any questions regarding this process or training documentation submission please contact WUM Social Services.


Divisional Social Services Conference – Final Week to Register!

Just a friendly reminder that registration for the 2017 Divisional Social Services conference will close on Friday, September 22. This years conference will take place October 9-11 in Wausau, WI. Additional details and the registration link have been emailed to each location.

Please take a moment to ensure that all those who will be in attendance from your location have registered through the conference website. Thank you to all who have registered already.  We look forward to seeing you all next month!

If you have any questions regarding the conference or the registration process please email us at