Recordings

Below are links directly to the recorded webinar training sessions.  To receive credit toward the Case Management Certification or New Staff Orientation you must complete the self study course.

Trauma Awareness – November 16, 2017

Ambivalence – September 21, 2017

Action Steps – Tools for Successful Goal Completion – August 17, 2017

Autism 101 – July 20, 2017

Relational Self-Awareness and the Helping Relationship – May 18, 2017

Client Centered Goal Setting – April 13, 2017

Confronting Bias – March 16, 2017

Enablement Prevention for Professionals – February 24, 2017

Hoarding Disorder – January 19, 2017

Emotional Intelligence – November 17, 2016

Generational Trauma and Working with Native Populations – September 8, 2016

Communication Styles – July 21, 2016

Purposeful Use of Self – May 19, 2016

Immigration – April 21, 2016

Strategies to Help Clients Move Through The Stages of Change – March 17, 2016

Adverse Childhood Experiences:  How and Why They Impact Adult Life – February 18, 2016

Bringing the Voice of Family to Addictions & Recovery – January 21, 2016

Performance & Quality Improvement – August 20, 2015

Self-Care – July 16, 2015

Meeting Client’s Needs – May 21, 2015

Conflict Resolution/De-Escalation – March 19, 2015

Customer Service in Social Services – February 19, 2015

Creating A Strength-Based Environment – January 15, 2015

Boundaries & Ethics – November 20, 2014

Civil Rights Training – September 18, 2104

Bed Bugs:  Reality, Myths and Impact on Social Services Agencies – August 21, 2014

Understanding Poverty – March 20, 2014 (Courtesy of Midland Division Social Services)

LGBTQ 101:  April 17, 2014

Poverty & Homelessness:  May 15, 2014

Basic Issues In Mental Health – August 18, 2013

Trauma Informed Care – July 18, 2013

Suicide Sign & Symptoms – May 16, 2013

AODA/Substance Abuse:  March 20, 2014

Stages of Change Model – October 17, 2013

Strengths & Hope Based Case Management – November 21, 2013

Motivational Interviewing:  June 19, 2014

Goal Setting Within The Case Management Process/SMART Goals:  July 17, 2014

Understanding Vicarious Traumatization – September 12, 2013

Team Building:   Playing Well With Others – October 23, 2014 (Courtesy of Midland Division Social Services)

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